We want you to be happy with your purchase. However, we know from time to time items may need to be returned for a replacement, exchange or even a refund. When any of these occur all you need do is notify us within 14 days of receipt of the goods with the reason. We can then arrange for a replacement, exchange or refund. Click here.
Returns and Refunds are free of charge.
> To process your request, please Click here.
> Please contact our Customer Services Team within 30 days of receiving your goods.
> Fully Tracked service
> Collect + service. 7400 drop off points across UK. Find a store.
> Enter your order number and email address in the fields above and click Start.
> Follow the instructions and select the items you want to return.
> You will get a confirmation email with the shipping guidelines once the return request is approved
Whilst we want you to love every piece as much as we do, we understand that sometimes things just aren’t quite right. As such, we’re happy to offer you 14 days to make up your mind. If you decide something isn’t for you, simply return it to us in the same condition it was received and we’ll refund the cost of the piece – no questions asked. Click here.
Whilst we want you to love every piece as much as we do, we understand that sometimes things just aren’t quite right. As such, we’re happy to offer you 14 days to make up your mind. If you decide something isn’t for you, simply return it to us in the same condition it was received and we’ll refund the cost of the piece – no questions asked. Click here.
Returns and Refunds are free of charge.
> To process your request, please Click here.
> Please contact our Customer Services Team within 30 days of receiving your goods.
> Fully Tracked service
> Collect + service. 7400 drop off points across UK. Find a store.
> Enter your order number and email address in the fields above and click Start.
> Follow the instructions and select the items you want to return.
> You will get a confirmation email with the shipping guidelines once the return request is approved
We're happy to replace any damaged goods you might have received - all we ask is that you follow the returns process above to ensure a quick and easy replacement. Once we have received the original damaged items at the warehouse, we will despatch your replacement goods as soon as possible.
You can return your items within 14 days of receipt of your shipment.
> They must be in original condition
> In the original packaging
Free gifts or promotional items are not returnable!
> There are no charges for return.
> Original shipping charges are non-refundable.
> You are responsible for the charges of the return shipping
> Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
> If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
